Personal information is collected from an identifiable, living, and natural person. These include name, date of birth, identification number issued by any statutory or regulatory agency, email address, phone number, physical house address, postal address, gender, marital status, and sensitive demographic information (i.e. ethnicity, nationality) bank account details, bank verification number, job designation, name of employer, employer’s industry, occupation, IP Address, browser type, version, and operating system relating to information gathering tools such as cookies.
Collection of Information
Your personal information can be collected directly from you, and where lawful and reasonable, we may collect from third parties and other publicly available sources, such as credit reporting and government agencies for the purposes of:
Consent & Disclosure
In processing your identifiable information, your willing consent is required in accordance with the law and this is given via any of our product and service agreement forms. Disclosure of such information shall require your agreement except if the law requires it or we are bound by public duty.
We provide such information to our subsidiaries, affiliated companies, or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions, in compliance with the Nigeria Data Protection Regulation and take any other appropriate confidentiality and security measures. When they no longer need your data to fulfil this service, they will dispose accordingly.
Your Rights as a Data Subject
Data Subject in this policy refers to a person who can be identified directly or indirectly by reference to any information supplied to us. We will take note of your rights under the Nigeria Data Protection Regulation & any other law, especially your right to object, on reasonable grounds, to certain types of processing. You may:
To exercise one or more of these rights or to ask a question about them, please use the contact details provided.
Information Update and Accuracy
It is important to keep your information accurate and up to date. If you notice your information is inaccurate or outdated, please use our contact us option as displayed for appropriate changes.
Protection, Retention & Storage of Your Personal Data
Your personal information is stored in a secure environment, where electronic and procedural safeguards have been put in place to mitigate against loss, misuse, damage or unauthorised access. Only authorised employees have access to your personal information and where third parties are involved, we have oversight on them to ensure that your information remains secure and confidential.
Business and permissible regulatory requirements determine our retention period. However, you may request for your information to be deleted but please note that certain information may still be reasonably kept in compliance with regulatory demands as well as cached and archived copies of the information for a specified period.
Amendment to Privacy
If you wish to make a complaint about how your personal data is being processed, please contact us via [email protected] or +2348151717171.
If we cannot help, or you are not satisfied with our response, you also have the right to lodge a complaint with the National Information Technology Development Agency (NITDA). NITDA can be contacted: By post – No 28, Port Harcourt Crescent, Off Gimbiya Street, P.M.B 564, Area 11 Garki, Abuja, Nigeria. By telephone – 08168401851. Via its website – nitda.gov.ng.
We would, however, appreciate the opportunity to deal with your concerns first before you approach NITDA.